Last updated: April 24, 2026
PLEASE READ THIS END USER LICENSE AGREEMENT ("AGREEMENT") CAREFULLY BEFORE USING FRAXO. BY CREATING AN ACCOUNT OR ACCESSING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT.
Subject to the terms of this Agreement, Fraxo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Fraxo platform ("Software") through a web browser for your internal business purposes during the term of your subscription.
You shall not: (a) copy, modify, or distribute the Software; (b) reverse engineer, decompile, or disassemble the Software; (c) sublicense, lease, sell, or otherwise transfer the Software to any third party; (d) remove or alter any proprietary notices on the Software; (e) use the Software to build a competing product; (f) use automated tools to access the Software beyond its intended interfaces; (g) attempt to access data belonging to other users.
The Software and all intellectual property rights therein are and shall remain the exclusive property of Fraxo. This Agreement does not convey any ownership interest in the Software. Your data remains your property — Fraxo claims no ownership over the content you create, upload, or generate through the platform.
Your use of the Software is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Software, you consent to the practices described in the Privacy Policy. You are responsible for the accuracy and legality of the data you input into the Software, including any client information.
The Software allows you to connect to third-party services (e.g., QuickBooks, HubSpot, Stripe, Slack, Asana, Google Workspace). These services are governed by their own terms and privacy policies. Fraxo is not responsible for the operation, availability, or data handling practices of third-party services. You are responsible for ensuring you have authorization to connect third-party accounts to Fraxo.
The Software uses artificial intelligence (Claude by Anthropic) to generate content including session summaries and client reports. AI-generated content is provided for informational purposes and should be reviewed for accuracy before use. Fraxo does not guarantee the accuracy, completeness, or suitability of AI-generated content. You assume full responsibility for any AI-generated content you distribute to third parties.
Fraxo aims to provide 99.9% uptime but does not guarantee uninterrupted service. We may perform scheduled maintenance with reasonable notice. We are not liable for any damages resulting from service interruptions, data loss, or system failures, except where prohibited by law.
Access to the Software requires a paid subscription after the free trial period. Subscription fees are billed in advance on a monthly or annual basis. All payments are non-refundable except as required by applicable law. Failure to pay may result in suspension or termination of your access.
This Agreement is effective until terminated. You may terminate by canceling your subscription and deleting your account. Fraxo may terminate this Agreement if you breach any of its terms. Upon termination, your right to use the Software ceases immediately. Fraxo will retain your data for 30 days after termination, after which it will be permanently deleted.
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FRAXO DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT ITS OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FRAXO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING FROM YOUR USE OF THE SOFTWARE. FRAXO'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold harmless Fraxo and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Software, your violation of this Agreement, or your violation of any rights of a third party.
This Agreement shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any disputes arising under this Agreement shall be resolved exclusively in the state or federal courts located in Monroe County, New York.
Fraxo reserves the right to modify this Agreement at any time. Material changes will be communicated via email or through the platform with at least 30 days' notice. Your continued use of the Software after such changes constitutes acceptance of the modified Agreement.
If you have questions about this Agreement, contact us at legal@fraxo.io.